Shipping policy
Christmas delivery order dates;
UK
|
Delivery |
Order By |
Delivery By |
|
Standard 1-3 working days |
Thursday 19th December 2024 |
Monday 23rd December 2024 |
|
Guaranteed Next-Working Day before 1pm |
Monday 23rd December 2024 (Orders before 12 pm) |
Tuesday 24th December 2024 before 1pm |
|
Guaranteed Next-Saturday before 1pm |
Friday 20th December 2024 (Orders before 3 pm) |
Saturday 21st December 2024 before 1pm |
USA
Last Christmas delivery orders by Thursday, December 12th, 2024
Australia
Last Christmas delivery orders by Wednesday, December 11th, 2024
Europe
Delivery before Christmas order by Monday, 16th December 2024.
Rest of the World
Delivery before Christmas order by Wednesday, 11th December 2024.
UK Delivery Cost and Delivery Times
Standard Delivery is free on all UK orders.
- Our standard UK delivery is within 1-3 working days – All delivery times stated are working days—working days are Monday to Friday, excluding public holidays within the UK and your chosen shipping location.
- Express or Nominated day service varies; please see below for available Delivery Options;
- All orders are insured and are sent via trackable delivery, with a signature required on the receipt.
- At Auric Jewellery, we gift wrap all your orders in our signature packaging for free.
- All deliveries are insured, tracked, and must be signed for upon receipt.
- Please note that items are not shipped on Saturday or Sunday.
| UK | Order By | Price |
| Free 1-3 Working Day Delivery by 6pm (orders placed before 2pm) | Order By 2pm (Mon-Thus) | Free |
| Express Next Working Day Delivery By 1pm (orders placed before 4pm) | Order by 4pm (Mon-Thus) | £4.99 |
| Express Guaranteed Next Working Day Morning Delivery by 9am | Order by 4pm (Mon-Thus) | 29.99 |
| Express Guaranteed Saturday Morning Delivery by 9am | Order by 4pm Friday | 35.99 |
| Express Guaranteed Saturday Morning Delivery by 2pm | Order by 4pm Friday | 15.99 |
- When choosing the Next Day 1 pm & 9 am or Saturday option for the UK- your orders must be placed and payment cleared by 4 pm (BST) on the working day.
- To ensure timely delivery, kindly place your order by 4 pm on Tuesday if you require delivery on Wednesday by 9 am or 1 pm. Similarly, please place your order by Friday 4 pm (BST) for a Monday delivery. Orders received after 4 pm on Friday will be dispatched on the next working day, which means that orders placed on weekends will be dispatched on Monday, except on public holidays, when they will be dispatched on Tuesday.
- Our delivery guarantee timings are only for in-stock products and exclude engraved products.
- Please note that UK bank holidays may impact the expected delivery date. Also, please be informed that we do not make deliveries on Sundays or bank holidays.
- Please note that we cannot cancel your order once it has been dispatched.
- All orders come packed in discreet outer packaging.
Europe Delivery Cost and Delivery Times
| International | Price |
| Standard International 10-15 business days | Free |
| Express Tracked Delivery 1-3 business days | £25.99 |
USA Delivery Cost and Delivery Times
| International | Price |
| Standard International 5-10 Working days | Free |
| Express Tracked Delivery 3-5 Working days | £19.99 |
International Delivery Cost and Delivery Times
| International | Price |
| Standard International 5-10 Working days | £15.99 |
| Express Tracked Delivery 3-5 Working days | £19.99 |
Customs and Clearance
Please note that international orders may be subject to customs or import duties and tax charges (applied on reaching the destination country outside the UK). We do not cover these costs, so you will be responsible for paying any import charges that may be applied. As customs vary by country, we cannot advise on these charges and recommend you contact your local customs office for more information before placing your order. Please note that the delivery date may vary depending on customs and clearance procedures.
Countries we Deliver to
Andorra, Australia, Austria, Bahrain, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kuwait, Liechtenstein, Lithuania, Luxembourg, Monaco, Malaysia, Netherlands, New Zealand, Norway, Oman, Poland, Singapore, Slovakia Slovenia, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom (UK) United States (US), Virgin Islands (British)
Our Delivery Exclusions
We do not deliver to PO box numbers, BFPO addresses, mail forwarding addresses, and temporary residence addresses.
Next Day delivery applies for working days only and currently excludes the Scottish Isles, Channel Islands, Isle of Wight, Isle of Man, Northern Ireland, and some areas of Scotland.
How Do I Track My Order?
You will be emailed a tracking number once your order has been dispatched from us.
Does My Order Need To Be Signed For?
All of our orders will require a signature on delivery.
If nobody is available to sign for the delivery at the specified address, then the courier company will leave a calling card which will provide you with details for arranging re-delivery or collection from their local office.
Our courier companies will not leave the order ‘in a safe place’ to ensure your order reaches you safely and undamaged.